Return Policy

You can return a product within 7 days of receiving your order, subject to the following conditions:

Eligible for Return:

  • The product is unused and in original condition.
  • It is returned with all original packaging, accessories, and invoice.
  • The return request is raised within 7 days of delivery.

Not Eligible for Return:

  • Products damaged due to misuse or negligence.
  • Items that have been used or altered.
  • Items marked as “Final Sale” or non-returnable.
  • Personal hygiene products and opened electronics.

Exchange Policy

We offer exchanges only for defective or damaged items.

  • If you receive a damaged or wrong product, please contact us within 48 hours of delivery with photos or videos as proof.
  • Once approved, we will arrange a pickup and send the replacement (subject to stock availability).

How to Request a Return or Exchange

  1. Email us at support@operagadget.com with your Order ID and reason for return/exchange.
  2. Our support team will respond within 24–48 hours with the return/exchange process.
  3. Pack the item securely and ship it to the address provided.

Refunds (If Applicable)

  • Refunds will be processed only after we receive and inspect the returned item.
  • Refunds will be made to your original payment method within 5–7 business days.
  • Shipping charges are non-refundable unless the return is due to our error.

Important Notes

  • Do not send products back without prior approval from our team.
  • Returns sent without proper authorization may be rejected or delayed.
  • We reserve the right to reject returns if the product does not meet the above conditions.

Need help?
Feel free to reach out at gadgetopera@gmail.com — we’re happy to assist you.